Draft for owner review: this is a generic template for a Pakistan online store. Please read it carefully, edit it to match how Homzelo actually operates, and remove this note before relying on it.
This Privacy Policy explains how Homzelo (“we”, “us”) collects and uses information when you visit homzelo.com or place an order.
Information we collect
- Order details: name, phone number, delivery address, email address and items purchased.
- Technical data: IP address, browser type and pages visited, collected through cookies and similar tools.
- Messages you send us, for example on WhatsApp or through the contact page.
How we use your information
- To process and deliver your orders and contact you about them.
- To provide customer support and handle returns.
- To improve our website, products and services.
- To send offers or updates only where you have agreed to receive them.
Sharing
We share your name, phone number and address only with courier and payment partners who need them to deliver your order. We do not sell your personal information.
Cookies
Our website uses cookies to keep your cart working and to understand how the site is used. You can disable cookies in your browser settings, but parts of the site may not work properly.
Security and retention
We take reasonable steps to protect your data and keep it only as long as needed for orders, legal and accounting purposes.
Your choices
You may ask us to access, correct or delete your personal information by contacting us on WhatsApp at +92 315 7600442.
Changes
We may update this policy from time to time. The latest version is always published on this page.